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Frequently Asked Questions



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What is ‘intelligent surveillance?’  Top
Intelligent surveillance is the addition of artificial intelligence to the problem of monitoring the public, to save time and mechanize what was previously a time-consuming and laborious task. In its most basic form, an intelligent surveillance system will generate alarms upon identifying an object which has previously been defined as an alarm object; for example, a car, in a certain part of the camera view, e.g. a bus lane. This is possible for any object that can be assigned a set of defining features.

What makes an Aralia intelligent surveillance system superior to others on the market?  Top

  • Aralia’s product is based on relational database technology, which means that all the events and alarms are automatically logged and entered into a database, which can be quickly and easily searched for a specific event or pattern. Other companies may sell image processing –based products but lack the power of the database as a tool to perform historical searches using whatever criteria the user enters.
  • Browser-based interface means that any member of staff can access the system from wherever they are and monitor live view, or access the database.
  • Aralia is part of the Trireme group of companies. When you buy a product from Aralia, it comes with integrated surveillance options covering tracking, sensors and access control technology supplied by the Trireme group.

What does this mean for my business?  Top

  • This means one person can monitor 200 cameras or more, from any location, reducing staffing demands.
  • Automatic alarms mean that the need for constant monitoring is eliminated, freeing staff from simple monitoring tasks, and instead, receiving SMS or email notification of a breach in security, mechanical fault, unauthorized personnel in the building, etc.
  • It means searching CCTV footage takes seconds, not hours. An Aralia system can perform highly complex searches automatically for the particular time period of interest and retrieve the relevant footage in a timely manner.
  • Aralia can also provide everything needed to deliver evidential quality data which satisfies the stringent quality requirements for evidence within a court of law.

Can I keep my existing surveillance system?  Top

  • Yes, Aralia can simply update an existing set-up, according to customer’s needs and budget.
  • The flexibility of open architecture means the system can be upgraded as and when required.

Who does Aralia deal with?  Top
Aralia has been asked to meet the surveillance needs of a wide variety of customers, including global retail outlets, various government agencies, transit authorities, and correctional institutions.

How long has Aralia been making intelligent surveillance products?  Top
We believe Aralia has the longest track record in the industry – Aralia employed Intelligence in their product as early as 1997, and since then has been gathering extensive experience covering a wide range of applications.

I’ve got a problem with theft within my business, how can Aralia help me reduce my losses?  Top
An inquiry situation, such as this, would see the product able to search retrospectively for any activity at a certain exit, or if this proved fruitless, search again on a certain day for a certain member of the staff, for example, and track their movements. The user could then easily configure alarms to warn again in the future if certain criteria were satisfied. At any point, historical data is accessible to search and retrieve information according to any complex set of rules.

Do I need any specialized equipment?  Top
No, just standard IT equipment. Aralia’s solutions were designed, from the outset, with conventional blade servers in mind. Aralia’s architecture also includes built-in ‘snapshot’ capabilities. Aralia’s architecture leverages the benefits of Storage Area Networks to provide the very highest standards of scalability and quality of service.

Do I need a control room?  Top
No, any standard workstation can take on the task of a specialized surveillance control room. If required, large screen displays can be added.

Can I easily generate evidential quality information?  Top
Aralia has a close association with many of the leading forensic science organizations. The Aster Evidential Video Workstation can accept video data directly from Aralia’s surveillance systems or from third party recorders.

How easy is it to upgrade?  Top
Aralia’s surveillance solution offers centralized software updates, with all users receiving upgrades automatically through the browser.

Is it safe to use this over the Internet?  Top
Aralia can provide state-of-the-art encryption technology to enable safe transfer of data over the Internet.

Can Aralia take care of my entire security problem?  Top
Yes, Aralia offers a complete managed service. We can provide round-the-clock monitoring of your business from our own central control rooms, using all the technologies available form the Trireme group of companies.

What level of service and maintenance do you provide?  Top
Aralia equipment comes with four-hour response onsite hardware maintenance for the first three years.

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